iOS app analysis · #1 of 17
Private Internet Access on iPhone: what 2,218 recent reviews actually say
How the score is built
Our device test sits at 0 until we run one; the weight is reserved so scores do not shift when it lands. Method.
Star distribution in the sample
Recent reviewers of any large app skew negative compared with all-time ratings; compare the sample mean with the listing rating above to see the gap.
Monthly mean rating, last 12 months
What reviewers complain about
What they praise
Percentages are the share of sampled reviews mentioning the theme; a review can carry several. "Rising" compares the last 90 days with the whole sample.
In their words
- ★☆☆☆☆“I’ve been watching for the product to go downhill since PIA was acquired.” — App Store reviewer, US, 2026-09-04
- ★☆☆☆☆“Often you will have to reconnect after your internet freezes.” — App Store reviewer, US, 2026-09-02
- ★☆☆☆☆“Remains connected to internet while PIA is disconnected/turned off.” — App Store reviewer, US, 2026-08-31
- ★★★★★“On my PC, iPhone and iPad.” — App Store reviewer, US, 2026-09-04
- ★★★★★“Easy to use and gets the job done I’ve had PIA for years now .” — App Store reviewer, US, 2026-09-02
Latest release notes (v3.35.0)
This update brings a refresh of the connection experience, with faster, more reliable connections. We've also fixed crashes and polished sign-in so everything runs more smoothly.
Frequently asked
Is the Private Internet Access iPhone app any good?
Its App Store score this month is 81/100, ranking #1 of 17 VPN apps we track. The listing rating is 4.69 stars from 149,197 ratings; among the 2,218 most recent reviews we analysed, 11.7% raised a critical problem, most often ios integration (5.1%).
What do people complain about most in Private Internet Access reviews?
iOS integration (5.1% of reviews), Crashes & bugs (4.1% of reviews), Connection drops (2.9% of reviews). See the theme breakdown above for the full list and how each has moved over the last 90 days.
Does Private Internet Access have billing or auto-renew problems on iOS?
Not at a level we flag: 2.9% of sampled reviews mention billing or renewal, below our 8% threshold. Still, App Store subscriptions cancel in iOS Settings, not in the app.
Is this the same as your overall review?
No. This page measures the iOS app as its users experience it. The full Private Internet Access review covers ownership, jurisdiction, audits, pricing after renewal and the service as a whole.