vpnandprivacy

iOS app analysis · #9 of 17

Mullvad on iPhone: what 577 recent reviews actually say

By The VPN and Privacy team Updated 6 Sept 2026 Facts re-checked 6 Sept 2026
63
4.14★1,441 ratings, all time
3.40★mean of the 577 recent reviews sampled
35%raise a critical problem
v2026.4released 2026-08-11 · iOS 17.0+
90-day sentiment flat (0)

How the score is built

Store rating (shrunk) 35%
82
Recent sentiment 25%
64
Complaint rate (inverse) 20%
44
Update cadence 10%
100
Our device test 10%
0

Our device test sits at 0 until we run one; the weight is reserved so scores do not shift when it lands. Method.

Star distribution in the sample

5★
45%
4★
11%
3★
9%
2★
9%
1★
27%

Recent reviewers of any large app skew negative compared with all-time ratings; compare the sample mean with the listing rating above to see the gap.

Monthly mean rating, last 12 months

12345 2025-10: 2.88★ from 8 reviews2025-102025-11: 4.07★ from 15 reviews2025-12: 2.82★ from 11 reviews2026-01: 3.4★ from 5 reviews2026-012026-02: 3.47★ from 15 reviews2026-03: 3.56★ from 9 reviews2026-04: 3.45★ from 11 reviews2026-042026-05: 3.44★ from 16 reviews2026-06: 3.93★ from 15 reviews2026-07: 4.07★ from 14 reviews2026-072026-08: 3★ from 17 reviews2026-09: 5★ from 1 reviews2026-09

What reviewers complain about

iOS integration
14.9%▲ rising
Connection drops
10.4%▼ falling
Privacy concerns
9.9%— steady
Slow speeds
9.7%▲ rising
Interface & usability
5.7%▲ rising
Crashes & bugs
5.7%— steady
Billing & auto-renew
4.9%▼ falling
China / censorship
4.9%▲ rising
Customer support
4.3%— steady
Battery drain
4.2%— steady
Streaming blocked
3.5%▼ falling
Ads / misleading
2.4%▲ rising
Kill switch
2.3%▼ falling
Refund problems
1.4%▼ falling

What they praise

Praised: speed
9.7%
Praised: reliability
6.6%
Praised: value
5.9%

Percentages are the share of sampled reviews mentioning the theme; a review can carry several. "Rising" compares the last 90 days with the whole sample.

In their words

Latest release notes (v2026.4)

Add support for connecting over IPv6 Add automatic entry for location selection Add "When needed" multihop mode

Frequently asked

Is the Mullvad iPhone app any good?

Its App Store score this month is 63/100, ranking #9 of 17 VPN apps we track. The listing rating is 4.14 stars from 1,441 ratings; among the 577 most recent reviews we analysed, 35% raised a critical problem, most often ios integration (14.9%).

What do people complain about most in Mullvad reviews?

iOS integration (14.9% of reviews), Connection drops (10.4% of reviews), Privacy concerns (9.9% of reviews). See the theme breakdown above for the full list and how each has moved over the last 90 days.

Does Mullvad have billing or auto-renew problems on iOS?

Not at a level we flag: 5.7% of sampled reviews mention billing or renewal, below our 8% threshold. Still, App Store subscriptions cancel in iOS Settings, not in the app.

Is this the same as your overall review?

No. This page measures the iOS app as its users experience it. The full Mullvad review covers ownership, jurisdiction, audits, pricing after renewal and the service as a whole.