vpnandprivacy

iOS app analysis · #11 of 17

hide.me on iPhone: what 222 recent reviews actually say

By The VPN and Privacy team Updated 6 Sept 2026 Facts re-checked 6 Sept 2026
62
4.53★7,560 ratings, all time
3.16★mean of the 222 recent reviews sampled
27%raise a critical problem
v6.1.4released 2026-06-12 · iOS 12.0+
Billing complaints 9.5% 90-day sentiment worsening (-0.29)

How the score is built

Store rating (shrunk) 35%
86
Recent sentiment 25%
58
Complaint rate (inverse) 20%
57
Update cadence 10%
63
Our device test 10%
0

Our device test sits at 0 until we run one; the weight is reserved so scores do not shift when it lands. Method.

Star distribution in the sample

5★
41%
4★
7%
3★
12%
2★
7%
1★
33%

Recent reviewers of any large app skew negative compared with all-time ratings; compare the sample mean with the listing rating above to see the gap.

Monthly mean rating, last 12 months

12345 2025-09: 5★ from 1 reviews2025-092025-10: 1.5★ from 4 reviews2025-11: 1★ from 1 reviews2025-12: 3.6★ from 5 reviews2025-122026-01: 3.89★ from 9 reviews2026-02: 3.86★ from 7 reviews2026-03: 4.08★ from 12 reviews2026-032026-04: 4.43★ from 7 reviews2026-05: 3.71★ from 17 reviews2026-06: 4.22★ from 9 reviews2026-062026-07: 3★ from 15 reviews2026-08: 3.33★ from 9 reviews2026-08

What reviewers complain about

Billing & auto-renew
9%▼ falling
Connection drops
7.2%▲ rising
iOS integration
6.8%▲ rising
Slow speeds
6.3%▲ rising
Customer support
6.3%▼ falling
Crashes & bugs
6.3%▼ falling
Streaming blocked
5%▼ falling
China / censorship
3.2%▲ rising
Refund problems
1.8%▼ falling
Kill switch
1.4%▲ rising
Ads / misleading
1.4%▲ rising
Battery drain
0.9%▲ rising
Interface & usability
0.9%— steady
Privacy concerns
0.9%— steady

What they praise

Praised: reliability
5.4%
Praised: speed
5%
Praised: value
0.9%

Percentages are the share of sampled reviews mentioning the theme; a review can carry several. "Rising" compares the last 90 days with the whole sample.

In their words

Latest release notes (v6.1.4)

Bugfixes and performance improvements.

Frequently asked

Is the hide.me iPhone app any good?

Its App Store score this month is 62/100, ranking #11 of 17 VPN apps we track. The listing rating is 4.53 stars from 7,560 ratings; among the 222 most recent reviews we analysed, 27% raised a critical problem, most often billing & auto-renew (9%).

What do people complain about most in hide.me reviews?

Billing & auto-renew (9% of reviews), Connection drops (7.2% of reviews), iOS integration (6.8% of reviews). See the theme breakdown above for the full list and how each has moved over the last 90 days.

Does hide.me have billing or auto-renew problems on iOS?

Yes: 9.5% of sampled reviews mention being charged unexpectedly, auto-renewal, or trouble cancelling — high enough that we flag it. Subscriptions bought through the App Store are cancelled in iOS Settings → Apple ID → Subscriptions, not in the app; Apple's refund process is at reportaproblem.apple.com.

Is this the same as your overall review?

No. This page measures the iOS app as its users experience it. The full hide.me review covers ownership, jurisdiction, audits, pricing after renewal and the service as a whole.